FAQs

Frequently Asked Questions

Pricing

Are there any special offers available for ACSS events?

ACSS members receive special prices at all our events. We also offer a special public sector price. Our events also provide the opportunity to bring your entire team up to date on the latest industry developments. Special pricing is available for group bookings of three or more attendees. Please contact us at conference@acsseurope.co for more details.

Cancelations, Exchanges And Refunds

What is your cancellation and refund policy?

All ACSS event tickets are non-refundable. Ticket holders may request a ticket transfer to another person, colleague, or client, prior to the event. .

Health and Safety

Do ACSS events have a health and safety plan?

ACSS considers the health and safety of all those on site at our events as our top priority. We are committed to remaining reliably informed on COVID-19 as it relates to our in-person events, and we will share details to attendees in advance of each event taking place. In addition to following the CDC guidelines, we are working closely with state and local government, our hotel partners, and our official service providers to ensure the health, safety, and security of all our attendees and exhibitors.

Is there a venue safety plan?

Where applicable, venue-specific safety plans will be provided to attendees ahead of the event.

Registration

I cannot register online, what should I do?

Please get in touch with our customer service team via conference@acsseurope.co and they will be happy to help you.

I did not receive the registration confirmation email, what should I do?

Please note the confirmation email can take a couple of hours to be sent. We also recommend that you check your spam folder. If you still have not received the email, please get in touch with our customer service team via conference@acsseurope.co and we’ll be happy to help.

Sponsorship

Can I sponsor the conference?

Take part in an ACSS Conference and gain critical access to C-level executives and key decision-makers from across the globe.

  • Expand your contacts and create future business opportunities
  • Maintain and build customer relationships – along with your bottom line
  • Demonstrate products and services and receive immediate feedback
  • Increase brand awareness and gain an edge on the competition

Attendees

Can I see who else is attending?

Because of privacy regulations, we can’t release the names of attendees. If you want to know who else is attending, why not join in the conversation on social media in the days and weeks before the event, by using the event hashtag to connect with other attendees.

What is the dress code?

Business casual attire. We recommend to dress in layers, as conference rooms tends to get chilly.